What are the 20 Keys?

The 20 Keys is a holistic operations management system for continuously strengthening the internal capability in an organisation in terms of processes, systems, people and technology.

  • BetterImproving Quality
  • Cost-EffectiveReducing Cost and Improving Productivity
  • FasterSupplying Services and Products On Time

All people, at all organization levels, are engaged to create a sustainable culture for ongoing improvement of quality, cost effectiveness and delivery of products and services.

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All people, at all organization levels, are engaged to create a sustainable culture for ongoing improvement of quality, cost effectiveness and delivery of products and services.

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Our Mission

The 20 Keys International Network of Partners are committed to provide holistic, sustainable solutions for continuous operations improvement through world-class products and consulting support.

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