The 20 Keys International Partner Network, with its head office at PDI, in Tokyo Japan, is a globally represented operations improvement consulting company.
The mission of the 20 Keys network of partners is to promote and implement best practices for sustainable operations improvement. This is done by onsite training, coaching and implementation support as well as e-Learning and e-Consulting services. Consultants have extensive experience, in a wide range of industries, covering production, manufacturing, mining and service organisations.
We also have annual study tours (to a different country each year), during which best practice companies are visited. In addition workshops and conferences are held where case studies are presented.
Our Network Partners have extensive experience, acquired in the workplace over many years with implementing 20 Keys, in a wide range of industries - manufacturing, production, mining and service industries.
The 20 Keys system was developed in Japan by Iwao Kobayashi when he, after completing industrial studies at university, joined Mitsubishi Heavy Industries.
Soon after joining them, he developed the first mixed-lot automated assembly line in Japan (and arguably in the world). At that time Iwao was also known as the expert in Japan on quick changeover technology.
By practical implementation, in the workplace, and with involving people, he developed the 20 Keys system and later authored a book on productivity improvement, “20 Keys to Workplace Improvement”, describing the timeless principles underlying sustainable operations improvement.
The 20 Keys is a practical and proven system for sustainable continuous operations improvement, in different industries and different cultures.
As a network, we stay true to its original aim; to support organisations to bring about a revolution with productivity of people, processes, and technology, by effectively engaging all their people.
The focus is on the transfer of knowledge through training, and the enhancement of knowledge application through coaching and implementation support in the workplace.
A book review concludes by saying that:
"The 20 Keys to Workplace Improvement System brings together twenty of the world’s top manufacturing improvement approaches and integrates them into a system for revolutionizing your organization".